Contex Introduces New Warranty and Support Program in the US

Two Years On-site Service Included with Purchase of All Scanner Models.

Derwood, MD (PRWEB) May 20, 2009 -- Contex, the world’s leading manufacturer of wide format scanners, has launched a new warranty and support program for all current Contex and Vidar products.

The program, which is available in the US, converts the standard factory 24-month “Spare Parts” warranty to a 24-month on-site warranty and is included in the price of the scanner. Up to three additional years can be added to the two year warranty for a nominal cost.

We know how crucial on-site service and support is to our end-users to prevent costly disruption of their business

In this economy, most companies don’t have the extra budget for a comprehensive warranty. That’s why we now offer a robust two-year service package with the purchase of every scanner with the option to upgrade with additional years of coverage at a small cost.

“We know how crucial on-site service and support is to our end-users to prevent costly disruption of their business,” says Dan Bennett, Director of Service Operations for Contex Americas. “In this economy, most companies don’t have the extra budget for a comprehensive warranty. That’s why we now offer a robust two-year service package with the purchase of every scanner with the option to upgrade with additional years of coverage at a small cost.”

The on-site warranty begins immediately following delivery and installation of the scanner. All Contex and Vidar large format and flatbed scanners currently supported within their spare parts lifecycle are included. As a standard service, Contex guarantees spare parts availability for a period of five years after the last date of production of a scanner model to protect customer’s lifetime value.

For more information on the warranty and support program, please contact Contex Americas at 877-226-6839 or email support-usa(at)contex.com.

###

Post Comment:
Trackback URL: http://www.prweb.com/pingpr.php/Q3Jhcy1NYWduLVNxdWEtQ291cC1IYWxmLUNvdXAtWmVybw==

contex scanners wide format scanners large format scanners sd and hd series scanners warranty and service program

Bookmark -  Del.icio.us | Furl It | Technorati | Ask | MyWeb | Propeller | Live Bookmarks | Newsvine | TailRank | Reddit | Slashdot | Digg | Stumbleupon | Google Bookmarks | Sphere | Blink It | Spurl

• Contex's New XD2490 Scanner Revolutionizes the AEC Market by Enabling Improved Efficiency and Fast Communications at a Ground-breaking Price 2009-09-14
• Contex Announces All-in-One Touch Multifunction Software New Full-Featured Version of Nextimage Adds the Ease of Touch-Screen Use 2009-09-02
• Contex Introduces Two New Large Format Multi-Function Solutions 2009-06-02
• Contex Partners with Resellers for Big Opportunities 2009-05-11
• Contex Sets New Standard for Scanner Productivity 2009-04-28